Stay close to practice
People rarely do what the process diagram says. I'd rather learn what they actually do.
Hello, I'm Markos.
Anthropologist by training, working in software.
I'm Markos, an anthropologist working in software.
Anthropology taught me to pay attention before reaching for an answer. I learned to notice the informal work that keeps a formal process running, the reason behind a workaround, and the different realities that can sit inside the same system.
Software is where that habit turns useful. I use research, product thinking and a lot of making to help teams understand messy situations and build things that fit the lives around them.
This site holds finished work next to half-formed observations, references I keep coming back to, and small experiments. The line between them is blurry on purpose.
How I tend to work
Make complexity shareable
A good map lets a team argue about the same thing.
Build to learn
A prototype is a question with edges.
Care for what comes after
Maintenance, handover and side effects are part of the design, not a clean-up job for later.